Shayla Austin Photo

Shayla Austin
Rapid Realty

(9)

Renter Reviews of Shayla

reviewer

Preston ****

review date
10/01/2015
overall rating
Ms. Austin was professional, responsive, and helpful. From the initial response to helping me navigate the crazy world that is the New York rental market (including supers who leave their nine-year-old sons to answer inquiries!), she worked hard. Although I did not end up taking a place from her, I'd work with her again if I were searching for a new place.

I did not rent an apartment from this agent.

reviewer

Thomas ****

review date
08/04/2015
overall rating
She had a very quick reply and was very informative! Thanks for the help, Shayla! Best of luck!

I did not rent an apartment from this agent.

reviewer

Taischa ****

review date
06/03/2015
overall rating
I do not qualify for the apartment

I did not rent an apartment from this agent.

reviewer

Phyllis ****

review date
05/26/2015
overall rating
Ms. Austin answered my inquiry right away. She was not pushy but she was always available. I would work with her.

I did not rent an apartment from this agent.

reviewer

Sheila ****

review date
01/22/2015
overall rating
The agent actually gave me to another associate who never responded back to me as she promised.

I did not rent an apartment from this agent.

Shayla Austin Responded:
Good Day Sheila,
I was informed that my coworker did show you an apartment and she did promise to follow up. Keeping that in mind, there are no new options that fit your criteria at the moment. My coworker did inform me she has been checking everyday, and would contact you as soon as an apartment vacancy in your criteria becomes available. Apologies if you feel we did not respond soon enough. You can always contact either of us by call or email, anytime 7 days a week.
reviewer

Rafael ****

review date
01/17/2015
overall rating
Never responded to my inquiry.
reviewer

Gerri ****

review date
07/11/2014
overall rating
Shayla went above and beyond to please us and provided a whole lot of options that met our needs. She was also very honest and realistic and didn't pressure us. We saw quite a few apartments with her, and she was always on time and ready to go. Even when things out of her control occurred, she was quick to supply an effective plan b. Overall, an excellent agent to work with. Unlike plenty of others, she won't waste your time and is a pleasure to communicate with.

I did not rent an apartment from this agent.

reviewer

Mai ****

review date
06/18/2014
overall rating
I did not rent an apartment from this agent, but she always answer to my questions in a very prompt and accurate way, which I appreciate.

I did not rent an apartment from this agent.

reviewer

Ronsheeka ****

review date
05/20/2014
overall rating
I found it very rude and unprofessional that after getting specific instructions regarding our meeting that Shayla didn't even call to tell me that she wasn't showing up and it would be her co-worker Chris. When I texted her my displeasure she responded with a lengthy text regarding being busy, scheduling instead of apologizing. A simple text that she couldn't make was all that was needed. I guess my money wasn't good enough for her.

I did not rent an apartment from this agent.

Shayla's Apartments

$1,500 Borough Park
1.5BR, 1BA Reduced fee: 10.0%
On-site super, Townhouse
5 Days since update Verified
$2,600 Prospect Heights
1BR, 1BA No fee
Approved Pets Only, Laundry Room, Dishwasher, Balcony, On-site super, Post War
5 Days since update Verified
View all

Shayla's Specialties

Manhattan

Washington Heights

Brooklyn

Bedford - Stuyvesant, Crown Heights, Flatbush - Ditmas Park, Kensington and Parkville, Marine Park, Midwood, Prospect Lefferts Gardens, Prospect Park South