Ruby Zoe Rodriguez

Real Estate License
Overall Rating: 7 reviews
Brokerage: MADISON REALTY SALES & RENTALS INC
Ruby Zoe Rodriguez Photo

Personalized and attentitve to detail, I exceed clients expectations by providing an insiders, native newyorkers perspective on the rental process. Be satified and impressed not only with your next apartment rental, but with the assistance and service you receive in obtaining it. Are you relocating into the city or borough? Let my experienced and knowledgable insight better inform your next move. 

Renter Reviews of Ruby Zoe

reviewer

Christopher ****

review date 07/21/2014 overall rating
First of all, Ruby responded quick to my inquiry on Saturday. She gave me a call which was good, and we spoke about when we can meet up to see the studio, she said between 11:00am or 11:30am on Sunday. And she said she would tell me the address where to meet up with her on Sunday. Which was freakin great because I wouldnt have to take a day off from work during the week. Sunday arrives, and my girlfriend and I were looking forward meeting with Ruby to see the Studio, and negotiate. It has been past 11:30am, so I texted her near 12pm to know if the plan was going and hopefully she didnt forget about us. She calls me saying that I was the one who was suppose to confirm with her on Sunday that we were going to meet up with her, and that she had alot of applicants. I told her what she told me on that Saturday. Then she apologizes for the misunderstanding. She said she would call me back alittle later and let me know about our plan. Trust me, I was really patient with her because as long we were going to meet up and look at the studio. I texted her around 3pm and she contacted back saying she still tied up and will advise. Then 6pm she calls and tells me she been busy, such and such. Then she said she will call me later around 9pm. Guess what....she never called back, even if she did, I wouldn't pick up because that was very UNPROFESSIONAL of her. Today is Monday, and I would think she would've called me. Some excuses during her contacts was that we weren't allowed to view the studio cause we know how it looks like, but I told her we only viewed it online, shoot, I didnt see a picture of the bathroom, lol. Then she asked if my girlfriend and I wanted to view it the next day and I said my girlfriend works till night time, and I get out from work at 4pm.
My girlfriend took the day off on Sunday to view the studio, but disappointenly Ruby never contacted us at the end. My girlfriend and I waited all day for Ruby to contact us, that we didn't want to do other things if she may contact us. All the wait for nothing, and sugarcoating to us that she has been busy. I doubt she was...that busy. Excuse after excuse.
I was very disappointed in her because I read all these positive reviews about her and she is Hall of Fame. She appreciated my patience, but I'm afraid she took it for granted. This is the 2nd person Ive been disappointed with the Hall of Fame title.
I needed to get this out from my chest. Unprofessional on her part. I give her 2 stars because she did responded back, but other than that, kept giving me excuses and coming up with different times. Hall of Shame.

I did not rent an apartment from this agent.

reviewer

Willis ****

review date 06/06/2014 overall rating
Born and bred in New York, Ruby really understands how the city works and has an amazing read on client expectations. It was after our first meeting that Ruby pinpointed a perfect match in Rego Park.

How she finalized everything was nothing short of exceptional. Though not technically a leasing agent for this building, the apartment's management company trusted Ruby's judgment and allowed her to help me apply. After that notice she turned in an application in less than 24 hours and the whole process was done before I knew it; signed for the place in less than a week.

I rented an apartment from this agent.

reviewer

Jonathan ****

review date 05/14/2014 overall rating
I didn't end up renting a place through Ruby but I could tell very quickly how professional and caring she is towards her clients. She knows the areas that's she's serving and was actually very helpful in making a decision on where I should live. Unfortunately, I was under a time restraint and had to go with another broker but I would definitely work with Ruby again given the opportunity.

I did not rent an apartment from this agent.

reviewer

Kim ****

review date 05/01/2014 overall rating
Ruby was nothing short of excellent. I was given a one week notice to relocate and knew I would need a quality broker to work on things for me while I was out of state. Ruby responded to my sense of urgency and made things happen. She was professional and understanding throughout the whole process and is well-worth the investment to ensure a smooth transition to new housing. Very impressed.

I rented an apartment from this agent.

reviewer

Loida ****

review date 04/03/2014 overall rating
Ruby responded to my query although she was away. She was very nice when we talked on the phone so I recommended her to my friend who's looking for a place to rent.

I did not rent an apartment from this agent.

reviewer

Danielle ****

review date 11/18/2013 overall rating
Ruby was great! She responded to one inquiry I had, but showed me a number of options she had available in the area. She listened to what we were looking for, was honest and willing to answer any questions. After checking out the area, I called and left a voicemail asking to move forward on the apartment. She was willing to meet us on a Sunday to fill out the application! She has been nothing but stellar! Hopefully she works on selling homes as well because we'd like to work with her again!

I rented an apartment from this agent.

reviewer

Kate ****

review date 11/18/2013 overall rating
My experience with Ruby, thus far has been nothing but stellar! She knows the market and is extremely proactive in finding an apartment that fits your needs and wants.

I rented an apartment from this agent.

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Ruby Zoe's Apartments

1br, Forest Park, $1,575

1br, Forest Park, $1,575

937 Sq. Ft., Approved Pets Only, Laundry Room, Dishwasher, On-site super, Elevator/Laundry Building
11 Days since update
1br, Forest Hills, $1,975

1br, Forest Hills, $1,975

Approved Pets Only, Elevator, Laundry Room, Fireplace, On-site super, Pre War
12 Days since update
2br, Forest Hills, $2,599

2br, Forest Hills, $2,599

Elevator, Laundry Room, Dishwasher, Garage, On-site super, Pre War
12 Days since update
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