MICHELLE SHIELDS

Real Estate License
Overall Rating: (18)
Brokerage: Citi Habitats
MICHELLE SHIELDS Photo

Customer satisfaction is Michelle Shields Hynes' greatest reward…and as she puts it, "a job well done." Michelle understands that finding a home is a stressful experience, and knows the importance of finding that balance between investment value and emotional fulfillment. Having managed properties for years in Florida and the UK, Michelle has a keen sense of what makes a home a good investment. She is knowledgeable, patient and personable, and willing to work as long and hard as it takes to find her clients' dream homes. "Renting, buying and selling should not be a painful process; rather, an exhilarating one. With my help, it will be all that and more!"   A New York City resident for almost 20 years, Michelle also owns a home in Ireland, as well as property in Orlando and the Catskill Mountains. 

Renter Reviews of MICHELLE

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Nina ****

review date 12/16/2014 overall rating
I first contacted Michelle, along with many others as I was in the process of emailing/calling everyone that had a semi decent apartment listing that fit my criteria. Most responded with a few quick words, showing little effort or interest in my business. Michelle called and asked me a bunch of questions about what I was looking for. She was really personable, but also very eager to help me. However, what surprised me the most is when I finally met up with her she remembered every single thing I told her on the phone. She did her research, making sure to only show me apartments that were viable options.

Michelle showed me apartments at the bottom and top of my price range to ensure I understood what my money was getting me and to allow me to make an educated decision. Many of the brokers I met with only showed me apartments at the top of my budget to optimize their return. Some tried to con me into run down apartments with terrible management. Working with Michelle was such a different experience then all the rest. Not only was she great at her job, she was genuinely looking out for my interests. When I finally found an apartment, she didn't disappear. Michelle was very willing to contact the management with any questions I had, she even helped me negotiate the lease. I was really busy with work, so it was nice to have some help. I would never have found the apartment I am in now without her. I would recommend her services to anyone.

I rented an apartment from this agent.

reviewer

Rosanne ****

review date 11/19/2014 overall rating
We appreciated Michelle's professionalism, kindness and focus. She is far above and beyond any real estate professional we have ever worked with, and will tell our friends/relatives that are in the hunt to seek her out. Thank you again for all of your help.

I did not rent an apartment from this agent.

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Levi Rosenbaum ****

review date 11/18/2014 overall rating
Michelle was the third broker we worked with, and what can I say, only 'THIRD TIME LUCKY!'
Our previous brokers wasted so many hours of our time, showing us apartments that didn't match our already established criteria. I believe they didn't run a search and just showed us whatever they had keys for, therefore wasting everyone's day!
However, Michelle met with us early Saturday morning, and had set up 5/6 great options (a couple were appointments with other brokers)
She definitely did her research, and weaned out all the crummy ones.
We decided to sleep on it, and only because we couldn't decide between two.
Met Michelle early Sunday at her office, paperwork and money orders in hand, filled out application, and left the rest to Michelle.
Boom approved on Monday afternoon, moved in three days later.
Michelle made everything seamless!
Great personality and totally trustworthy, plus she won't waste your precious time!
I'll definitely be calling her when it's time to buy!!
Thank's Michelle, you rock!!
Lee & Sara

I rented an apartment from this agent.

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Matthew Goldman ****

review date 11/15/2014 overall rating
I recently found a great apt using Citi habitats NY. My broker Michelle Shiels was helpful and friendly and made everything happen quickly.

She was familiar with the neighborhoods, buildings, history of the unit and also rental procedure. Finding an apt in NYC is challenging but Michelle made it pretty painless and swift. No one likes paying a broker fee but with knowledgeable staff and great apartments, you will actually save time.

I rented an apartment from this agent.

reviewer

Mark ****

review date 11/10/2014 overall rating
We had the *tremendous* good fortune to work with Michelle on my recent NYC rental in the West Village. I had (quite literally) one afternoon to locate and close on a place. Michelle was nothing short of fantastic-she listened to our requirements, located a number of properties, booked the walk-throughs and ultimately transacted the deal---all in under 24 hours. On top of that, she's a total joy to be around as a person. Contact her. She's amazing!

I rented an apartment from this agent.

reviewer

Matt ****

review date 10/19/2014 overall rating
Michelle was an absolute pleasure to work with-- extremely personable, down to earth and understanding. She is very hard working, not at all pushy, and was super accommodating to my busy and often fluctuating schedule. Contact Michelle, if it's out there she will find it!

I rented an apartment from this agent.

reviewer

Rebecca ****

review date 10/16/2014 overall rating
Michelle worked with me; she was terrific.

I really can't say enough about the work she put into the search and her level of professionalism and knowledge. Setting aside that she's incredibly personable (not a bad thing when you're stuck with someone for hours), I've seen my friends work with a number of agents, and she's one of the (very) few who never seems as if she's just working to push you into something she happened to have seen that morning-she legitimately is looking to find the apartment that is perfect for what you want.

She's also candid (without being condescending) about what is and isn't possible at a particular price point, which is an incredibly valuable thing to have.

Bottom line is that if you need to find an apartment, I very strongly recommend you contact Michelle, you really can't go wrong, if it's out there, she'll find it!

I rented an apartment from this agent.

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Hailey ****

review date 10/11/2014 overall rating
I just wanted to express how happy I was with Michelle's services and the apartment she provided for us. Michelle not only showed it to me earlier than planned, but also went the extra step afterwards to come again and show the place to me & my mother. Beyond any doubt Michelle was the nicest and most helpful agent I've ever dealt with. I have shared her name and email address (mshields@citihabitats.com.) with several of my friends who have been looking around New York City because they spent so much time telling me how unhelpful every agent has been they've worked with. I explained that if they wanted someone who not only was friendly but also helpful, they should not hesitate to call Michelle.

I appreciate all the help she provided and if I ever move again, I will be searching her out first.

I did not rent an apartment from this agent.

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Carly ****

review date 10/06/2014 overall rating
Moving to NYC from California was no easy task. Navigating the city and trying to figure out where to live could have been a nightmare. And then I was introduced to Michelle and she immediately went to work for me and my family. She asked all the right questions. Her easy going personality put us at ease right away.

On a Saturday morning a few weeks ago we were all set to look at apartments in a certain neighborhood that we asked Michelle to target for us. At the last minute I called Michelle and told her that we changed our mind and that we wanted to look in another neighborhood. NO PROBLEM. Michelle went to work looking for suitable places in the new neighborhood. And the first place we looked at was it!!! The place we were looking for. And Michelle found it for us!!!

You can try to "go it alone" finding a place to live in NYC. Good luck. Better yet, call Michelle Hynes at Citi Habitats. She will treat you with kindness and respect. And you will have a friend in the city long after the lease is signed. Thanks Michelle, your an angel! :)

I rented an apartment from this agent.

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CHRIS ****

review date 10/01/2014 overall rating
We were referred to Michele through a bunch of friends. When we got to her, she was already more professional than most other agents we had worked with. We looked at a few places before we saw the right one and we decided to take it right away. Michele drove us to the apartment. Took us through it, took us through the application process and the process of providing all the necessary documents with ease. There was a small mix-up with how payment needed to be made but it was solved just with a trip to the bank. Even after we had signed and handed over payment, she took us to the place to get the proper measurements of all the rooms.

I would definitely recommend Michele Shields to anyone looking to rent in NYC.

I rented an apartment from this agent.

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Denise ****

review date 09/26/2014 overall rating
After a very long search, my husband and I found a gorgeous apartment through Michelle. We had seen plenty of places with plenty of other agents, and Michelle was the one who came through for us. If you're looking in Manhattan, she's got the best listings (she also takes great pictures of the places- not one of those agents that takes a crappy shot of a corner of a room). She's also super honest and caring and made the process fast and painless. I can't recommend her enough!!

I rented an apartment from this agent.

reviewer

Tommy ****

review date 09/25/2014 overall rating
I just signed my lease today (yay!) and had a great experience with my broker Michelle Shields Hynes. Apartment hunting in NYC is generally a nail-biting-jading-anxiety-inducing-full-contact sport, and I could barely believe that within an hour of meeting Michelle I had fallen in love with a place on the UES and was applying. Over the previous two days I'd seen eight other places through another broker, and nothing came close to the 1st place that Michelle showed me. Even then, she still took the time to show me other apartments in the area (that I liked even more) even though I'd have applied for the first one I saw.
She took time to get to know what I wanted, and didn't waste my time showing me apartments that weren't exactly what I was looking for. Then, she walked me through the entire process, and even hand delivered my application to ensure I'd have the first spot amongst other applicants. Michelle was also present at today's signing and she responded really helpfully to my (at times) neurotic emails all week long because I was so worried and excited about this.
Michelle was incredibly fast, professional and friendly and made what can be a really scary process soooooooo much easier. Thank you, Michelle!

I rented an apartment from this agent.

reviewer

Mark ****

review date 09/07/2014 overall rating
If you are looking for an apartment in NYC, you need to get in touch with Michelle Shields at City habitats. She knows the market inside and out and is able to get you into great apartments at a moment's notice because of the relationships that she's developed with landlords and management companies all over the city. Halfway through our search, we had a change of heart in what we were looking for and Michelle was able to change gears and line up 8-10 apartments early the next day.I've heard alot of brokers only show open listings, ensuring they get the full fee, not with Michelle, she showed us a lot of co-brokes, which means her fee is split with another agency. Contact her, she really does care!

I rented an apartment from this agent.

reviewer

JENNIFER ****

review date 09/07/2014 overall rating
Michelle requested a review about our experience with working with her!
Well here you go...Hands down the best broker I have ever dealt with in New York.

Some friends of mine recommended Michelle Shields when my husband and I began our apartment hunt. We had a few strict criteria (location, price, the usual) and Michelle abided to them completely, only showing us places that fit the bill. She was very communicative and efficient--but NOT pushy. Other brokers I contacted (and whom I have dealt with for past rentals) have been pushy, overdramatic, "you must put in your application right this second or you'll lose this place!", etc--typical for the NYC market. But Michelle is extremely laid-back and didn't apply any pressure to make a hasty decision.

She was patient in dealing with delays on our end (getting out of a current lease) and extraordinarily helpful in negotiating the rent with building management. When she showed us the perfect place that was just out of our price range, we asked if it was possible to put in a slightly lower offer, and she helped make it happen.

I had contacted other brokers to see what kind of places they had in our price- and location-range, and not a single one had anything as nice as the apartments Michelle showed us. She has relationships with building owners and managers that younger, newer agents don't. That helped with the efficiency and price negotiation, and really put my mind at ease.

She is courteous, professional, efficient and genuine: like other reviewers, I felt no sense of unease at any point and felt I could really trust her to look out for my interests. Worth every penny of the broker's fee as far as I'm concerned!

I rented an apartment from this agent.

reviewer

Jamie ****

review date 07/13/2014 overall rating
Michelle was initially very responsive and professional. She and I made plans to meet in the UES to look at some apartments on a Wednesday afternoon. She said she would call me the evening before to finalize a time and place, which she never did. I emailed her on Wednesday morning, to which she responded, "I will need to reschedule, I'm out sick. Sorry for the inconvenience." And I never heard back from her. I never followed up with her because (1) I found another broker and (2) I didn't want to risk having to deal with this type of behavior again.

(If you are interested in renting any Citi Habitats apartments, I strongly recommend Scott Waldman - swaldman@citihabitats.com. I found him because two of my friends rented apartments from him and strongly recommended him. He was professional, friendly, and very responsive.)

I did not rent an apartment from this agent.

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Michelle ****

review date 03/10/2014 overall rating
One of the few honest brokers in NYC!
Michelle suggested negotiating the price, got my wonderful apartment for 20% less than asking.

I rented an apartment from this agent.

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Paul ****

review date 01/19/2013 overall rating
Very honest broker! Found me an apartment even under budget! :))

I rented an apartment from this agent.

reviewer

Alexis ****

review date 12/27/2012 overall rating
Never responded to my inquiry.

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MICHELLE's Apartments

2br, Upper East Side, $3,149

2br, Upper East Side, $3,149

Can Be Seen Now
Pets Allowed, Laundry Room
4 Days since update
3br, Upper East Side, $6,995

3br, Upper East Side, $6,995

Can Be Seen Now
1500 Sq. Ft., Pets Allowed, Elevator, In-Unit Laundry, Laundry Room, Outdoor Space, Terrace, Pre War
10 Days since update
Studio, Upper East Side, $1,800

Studio, Upper East Side, $1,800

Can Be Seen Now
On-site super, Outdoor Space, Terrace, Pre War
20 Days since update
2br, Gramercy Park, $4,795

2br, Gramercy Park, $4,795

Pets Allowed, Elevator, Laundry Room, Pre War
26 Days since update

MICHELLE's Specialties

Manhattan

Chelsea, Clinton, East Village, Financial District, Flatiron District, Gramercy Park, Greenwich Village, Hell's Kitchen, Kips Bay, Lower East Side, Midtown Center, Midtown East, Midtown South Central, Murray Hill, SoHo, Sutton Place, Tribeca, Union Square, Upper East Side, Upper West Side, West Village
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