Meni Tsoukalas Photo

Meni Tsoukalas
Bond New York

(14)

Blessed with a rollicking sense of humor and the ability to turn clients into friends at the drop of a hat, Meni Tsoukalas is a real estate agent that makes apartment hunting fun! Add to that the fact that she is determined to ferret out the very best home for the equally best price -- making the seemingly impossible inevitably possible. 

Of all her personal characteristics, Meni takes the utmost pride in her honesty. But the key to her success lies in her positive attitude, boundless energy and outgoing personality. She takes the time to know the market well enabling her to be a knowledgeable companion on apartment searches. She is empathetic and understanding and, perhaps most important of all, never ever gives up! 

Meni boasts a Greek heritage and was born and raised in Germany. Today she resides on Manhattan's Upper West Side. With multi-national roots she is multi-lingual and fluent in French, German, Greek and English. She holds a Cum Laude MBA Degree in Marketing and Brand Management, Social and Economic Psychology, and Supply Chain Management from the University of Cologne. 

Renter Reviews of Meni

reviewer

Nikita ****

review date
10/22/2016
overall rating
If I can help it, I won't work with Bond or recommend it again! This review is for both Meni, and her associate Terina as both were involved and I don't know who is responsible. There was a complete lack of communication/transparency and I will never reach out to Bond or recommend them to anyone.

I saw a listing for a really good studio apartment categorised as "Immediate Move In. I got in touch with Meni over the phone and asked if it was available and said "I need a place ASAP". She said "ASAP. Good good." and I arranged to go see the property the next day.

1. This time, Terina showed me the apartment and surprise, the apartment available for viewing WAS NOT what was in the pictures. The apartment in pictures was bright and sunny with 3 large (almost ceiling to floor) windows and looked like it was on a higher floor. What I saw in person had just one small/medium sized window and was on the ground level. So there was almost no natural light (granted it was a gloomy day as well). When I pointed this out, she said "oh! It happens sometimes." Despite that, i liked the apartment and discussed the application (again, I said "ASAP") and Terina was pleasant with me.
2. Next day, I head over to their office with a certified cheque for $100(application fee) and $2,095(first month rent as good faith deposit) and with all my paper work ready. At this point, Meni was the one doing the talking while Terina sat on the side. Again, I said I need a place "ASAP" and asked when I can expect to hear back. Meni said "in a couple of days." She then mentions a 15% broker fee. I asked if this was negotiable (this is nothing extraordinary) and Meni narrowed her eyes and said very nonchalantly "No problem. If you don't want to pay the broker fee, you don't have to take the apartment. No pressure." I felt uncomfortable & disliked that attitude, but finding a place was important so I didn't bother fighting it.

3. With Terina's permission, I got my broker (who I'd been working with before) to email them so he could check if they could co-broke and help with all the logistics for me. Again, Meni was unfortunately very rude to him over email. We left it that.

The next day I ask Terina for an update. She says she will check with the listing manager and give a time frame. I don't hear back. Pretty much the same case every day. There were 4 days of Jewish holidays during which she said they wouldn't be looking at anything - that's understandable. But what about the remaining days?

I NEVER received a proactive message letting me know what the status of my application was. It was always me hunting them down. After a point, I stopped reaching out and waited to hear from them (3 business days). Nothing at all. It seems they assumed got tired and moved on. Long story short, after 16 calendar days of my application, a decision hadn't been made. But my application has been reviewed (but not rejected) so I can't get $100 back.

On the 15th day, absolutely frustrated, I ask for my cheque of $2,095 back. It seems that they'd forgotten about this large sum of money that I'd given as a part of my application. GREAT!

I will say that Terina a little apologetic and understanding when she met me. Additionally, she assured me I'd get my refund of the $2,095 and arranged to meet me with a refund cheque the next day.

However, all in all, I'm disappointed with how this went and the lack of regard for my application or me as a client. All that was needed was communication! Additionally, this was by no means appropriate to be listed as "Immediate Move In"!

I did not rent an apartment from this agent.

reviewer

Hyunjung ****

review date
03/01/2016
overall rating
The agent replied to us quickly and accepted the appointment we requested. However... soon before the meeting, we realized that the address was of her agency, not the apartment, and that was not OK for us. We just wanted to visit the apartment we saw advertised, quickly and without hassle.

I did not rent an apartment from this agent.

reviewer

Ariella ****

review date
01/13/2016
overall rating
Meni could not have been better. Friendly, fast, professional, honest, and fun to work with.
She found us a no-fee apartment on the UES, and approved us in 1 day. There was no hidden fees. She was honest and diligent. A thoroughly deserved 5 stars

I rented an apartment from this agent.

reviewer

Sophie ****

review date
10/19/2015
overall rating
Meni was absolutely amazing!!!! She responded to my inquiry withing seconds. I am new to the city and Meni really took her time to explain how all process works. She is extremely hardworking, patient and fun to work with. She showed me apartments exactly in my criteria, and just in one day I found the apartment from my dreams! I will recommend Meni to all my friends!!! THANK YOU!!!

I rented an apartment from this agent.

reviewer

Charlotte ****

review date
05/06/2015
overall rating
We didn't end up renting from Meni, but she was great. High energy, organized, and seemed to really know her stuff. Also very quick to respond. Would definitely recommend working with her.

I did not rent an apartment from this agent.

reviewer

Jason ****

review date
11/04/2014
overall rating
She doesn't force anything outside your budget. She is so friendly and a pleasure to work with! I would highly recommend her.

I rented an apartment from this agent.

reviewer

Robert ****

review date
11/04/2014
overall rating
Meni was consistently one of the hardest working, kindest, and caring agents I have ever had the pleasure working with while looking for housing in New York City. Rather than just show one more person what was on the market that day, Meni expresses genuine interest and concern for the happiness of her clients; she goes the extra mile to ensure you find the best home for you in the city. When it was time to negotiate the process of renting, Meni was always in my corner as her client. More importantly, as a new New Yorker, walked me honestly through the process of what can be a crazy market. She is a rare find in the world of realtors and brokers, and highly professional - I encourage anyone looking for a home in New York to work with Meni.

I rented an apartment from this agent.

reviewer

Tammy ****

review date
08/04/2014
overall rating
Meni was super patient, friendly, and helpful, she responded to my inquiry within minutes and is very quick in replying texts! She even met up on a Sunday to help us out with paperwork!

She gave very good insight and advice about everything! I didn't feel pressured to rent an apartment immediately from her either. She voiced her honest opinions, especially if she felt an apartment wouldn't be suitable for me. As a young female that is extremely important!

My mother and I absolutely love her. I will recommend her to all my friends looking for a place to stay in NYC, and when I move I'll definitely be in contact with her again!

I rented an apartment from this agent.

reviewer

Macae ****

review date
08/01/2014
overall rating
Meni is the absolute best! Not only did she respond to my initial inquiry within hours, she followed up with me (unprompted) once my search was delayed by a month. She is friendly and fun and makes the apartment hunt actually enjoyable. I explained my taste to her once and every apartment she showed me was spot on. Clean, renovated, spacious, natural light ... she has a definite knack for finding the gems in NYC.

I did not rent an apartment from this agent.

reviewer

Elizabeth ****

review date
07/22/2014
overall rating
Meni is absolutely the best agent that I worked with during my apartment search. She was wonderfully communicative, and worked hard from start to finish to make sure that we found an apartment that we would love. She really, really wanted us to find a place that fit our needs, even if we didn't rent through her. Though we didn't end up getting the apartment we applied to with Meni, she was the most professional and enthusiastic agent that we had the chance to work with. When I need to move again, I will definitely call Meni.

I did not rent an apartment from this agent.

reviewer

Kathryn ****

review date
06/16/2014
overall rating
Meni is absolutely amazing. She genuinely cares about what you are looking for, and puts all her efforts into finding that apartment. After dealing with numerous frustrating brokers, Mani surpasses them all with her friendliness, knowledge, and instant communication. She found me a 2 bedroom apartment in the upper east side for an extremely good price. I can't thank her enough for her efforts and answering all my questions. I highly recommend Mani to anyone out there looking for an apartment in NYC.

I rented an apartment from this agent.

reviewer

Alana ****

review date
05/21/2014
overall rating
She was very very helpful and responsible. She helped us with many apartments answering all our questions and making sure we were thoroughly informed. An incredibly hard working agent. LOVED her!!

I did not rent an apartment from this agent.

Meni Tsoukalas Responded:
Thanks Alana, loved you and your family too :)
reviewer

Amy ****

review date
09/28/2013
overall rating
Meni was OUTSTANDING!!! My boyfriend and I had no idea of the real estate market in NYC and how difficult it would be to find an apartment. We called Meni from one of her listings on this website and she responded right away. She was able to find us a beautiful two bedroom in the upper west side for an amazing price, and in a very short time span. We have moved to our new place and are very happy with everything that Meni did for us. Call her!!

I rented an apartment from this agent.

reviewer

Claire ****

review date
09/28/2013
overall rating
Pleasant but ineffectual...

I did not rent an apartment from this agent.

Meni's Apartments

$2,3901BR, 1BA
West End Ave Upper West Side
Pets Allowed
~ 3 Hours since update
$2,6501BR, 1BA
West 109th St Upper West Side
Pets Allowed, Dishwasher, Duplex
~ 3 Hours since update
$2,495STUDIO
East 46th St Midtown East
No fee
Doorman, Elevator, Dishwasher, Elevator Building
2 Days since update
View all