John Crafton

Real Estate License
Overall Rating:
Brokerage: Harlem Lofts
John Crafton Photo

I am an award-winning broker with features in publications such as The New York Times, Real Estate Weekly, New York Magazine and Metro NY. With a passion for producing world-class customer service, I attend to my clients as a trusted advisor throughout the entire rental process. My knowledge of rental product and price points reflect my obsession with New York City real estate and will best serve you.

Thank you for the privilege.

Renter Reviews of John

reviewer

Jeremy ****

review date 10/08/2013 overall rating
John was very courteous and responsive. He made sure to answer all my emails/calls in a timely fashion and worked around my schedule. I definitely recommend him.

I did not rent an apartment from this agent.

reviewer

Mikhail ****

review date 09/08/2013 overall rating
What really stood out for me was John's excellent communication skills; he kept me in the loop every step of the way. It was obvious he was working relentlessly on my behalf. John's work-ethic is incredible. From start to finish, you can definitely count on John Crafton to release his clients of the stress often experienced in Manhattan real estate. Highly recommended! I'm sure we will do business again in the future! If I decide to sell or rent, working with John Crafton will be a no-brainer.

Thanks for everything,
Mike

I rented an apartment from this agent.

reviewer

Marisa ****

review date 08/19/2013 overall rating
John is trustworthy, and a true professional at his craft. When I first reached out to him, he was away on vacation; but still took the time to call, text, email, and search for apartments that met my requirements. Apartment-hunting in this city is a stressful experience overall, but I felt completely taken care of working with John. He helped make the process as smooth as it could be, and I was signing my new lease within days of my first conversation with him.

I rented an apartment from this agent.

reviewer

Rachael ****

review date 06/24/2013 overall rating
John is an incredible broker. He is extraordinarily hardworking, honest, and knowledgeable-- he knows this business like the back of his hand and makes things happen for you. John is a no-nonsense straight-shooter, and he does not waste time. He takes you to apartments that suit your taste and are within your price range. I could have happily lived in and afforded all of the apartments he showed me. I have friends who looked for MONTHS and only saw three apartments they liked. Thanks to John, I saw four great options in ONE day, fell in love with a place, and then he worked to make it happen for me. He is a great people person and is well-connected, which helps when it's time to negotiate. I canNOT imagine navigating the extremely complicated process of apartment hunting without John. He is prompt and responsive. I will be recommending him to my friends, and if I ever need another broker in the future, he's my first call. A huge added bonus: he's incredibly interesting to talk to and awesome to get to know. Can't say enough good things about him.

I rented an apartment from this agent.

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PHYLLIS ****

review date 06/12/2013 overall rating
Never responded to my inquiry.
reviewer

Patrick ****

review date 05/21/2013 overall rating
We were more than happy with the attention, concern, and service we received from John Crafton. From the beginning to the absolute end, John was extremely professional and to the point.

Relocating comes with certain stress points, and John was completely thorough and consistent. We appreciated how much he knew about Harlem! In finding Mr. Crafton on the Internet, I was a bit nervous. However, during the process of working with us, we really felt like John cared...and i could tell he did his research. The same day we flew into NYC, John met us and had several apartments to visit and didn't stop trying until we were satisfied. John assured us he could "Get it Done" ...and in only one day, in a few short hours together, he most certainly did and we flew back to Detroit with peace of mind having secured our NYC rental.

We would HIGHLY recommend John!

Very Satisfied and We LOVE our new residence,

Patrick and Paunice Savage

I rented an apartment from this agent.

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Gisselle ****

review date 04/14/2013 overall rating
Very quick response. Professional and straight to the point.

I did not rent an apartment from this agent.

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Keri ****

review date 01/23/2013 overall rating
My experience with John was nothing short of incredible. The guy just gets it. He understands the real estate business, knows the Harlem market EXTREMELY well, and places customer service at the forefront of his operation. John made sure I had the necessary paperwork prepared well in advance and communicated efficiently with me regarding the "moving parts" of my rental deal. I never felt overwhelmed or confused working with John. As a single female moving to NYC from a small southern town, I was concerned about apartment safety, location, and "fast-talking" city brokers. From my initial talk with John, he was polite, caring, and sensitive to my criteria. Never once did I feel intimidated or rushed into anything. Matter of fact, I knew I could trust John when he would gently tell me, "Keri, I wouldn't recommend this apartment for you." "I don't feel comfortable with you living there." What broker says that?!-:) John's actions always confirmed that he cares less about "making a deal" and more about providing what he calls, "world-class service" to his clients. I am pleased + fortunate to have met John and I'll be sending all my referrals his way! - Keri W.

I rented an apartment from this agent.

reviewer

Vicki ****

review date 01/16/2013 overall rating
John is a very knowledgeable & energetic broker. He went above & beyond to help the process in every way imaginable. As a mother concerned about my daughter's relocation to NYC, John sensed my nervousness as a parent and was comforting right from the start. He made us feel at ease and took careful time to educate my husband and me on the NYC rental process. John was very helpful, thorough and prompt in his responses to all matters. His great attitude and take charge demeanor alleviated any stressful situation. He is a true professional who is guided with integrity. I would never hesitate to use John Crafton again. Highly recommended. - Vicki

I rented an apartment from this agent.

reviewer

Laurie ****

review date 01/11/2013 overall rating
I agree with Mark. The few poor reviews below have to be from people with personal anger issues. John is a 5-STAR BROKER! I didn't even rent an apartment from him, yet he still took time to speak with me on the phone for 20 minutes; answering all my questions and making sure I understood the NYC rental process - coming from Chicago! John even emailed me a required paperwork checklist for landlords so that I would be prepared to see apartments. And then a few days later, I was surprised to receive a call from, guess who? John Crafton..Calling me just to make sure I was "OK". As a single, young female coming to NY from another city, I was already concerned about the NYC rental process and feeling "safe". John immediately was kind, and gave me a sense of comfort that he actually cared. I ultimately decided to stay with family until I learn the city better, and I'll definitely be using John as my broker when I'm ready to secure an apartment. John Crafton is all about providing customer service and making sure renters are educated to the application process here in NYC. I appreciate him for spending so much time and making me feel comfortable in a new and "scary" city…And I didn't even make a deal with him yet. That shows great character, John! Thank you! - Laurie H.

I did not rent an apartment from this agent.

reviewer

Stacey ****

review date 01/07/2013 overall rating
John is a great broker & I would highly recommend him to anyone. He was there to guide and counsel me through every step of the way. All calls, texts and emails were promptly returned. John constantly provided me with updates and kept me informed. His knowledge, care, and attention to detail were outstanding. He was reassuring which made me feel confident with every decision made. John led me in the right direction on what needed to be done and who to speak with. He was always swift with answers to my questions. At the end, he went the extra mile to ensure that at the lease signing everything went as smooth as possible. The last few days have been pretty stressful trying to find a NYC apartment, but once I contacted John, he calmed my fears and assured me everything would be okay, and he was right. I respect John's kindness, professionalism, and integrity. I will be sending him all my family and friend real estate referrals. - Stacey

I rented an apartment from this agent.

reviewer

Mark ****

review date 01/05/2013 overall rating
I don't understand the last reviews for John Crafton, he is a phenomenal agent. If you scroll down, the majority reviews are all 5-Star ratings from clients like me who actually RENTED from John. The problem with NakedApartments (and the Internet in general), is renters who don't like broker fees or NYC's rigid application process, at times take it out on brokers with unjust, negative reviews. Anyway, John Crafton is not just a broker, he's a leader + real estate consultant. His award-wining track record is impressive and John's service is world-class. After many stressful interactions with other brokers, thank God I found John. His responses to my inquiries were ALWAYS immediate and his attention to detail to ensure that I was educated and prepared to meet with landlords was the secret to securing my ideal apartment. After working with John, I was pleased to pay the 15% broker fee because John provides his clients with mastery service and no stress. Thank you John!

I rented an apartment from this agent.

reviewer

LJ ****

review date 12/27/2012 overall rating
Sounds like a shady broker. I found a new broker from another agency and after describing the way John Crafton spoke to me they informed me he was probably a shady broker. I would not lease from him.

I did not rent an apartment from this agent.

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Cynthia ****

review date 12/03/2012 overall rating
He responded to my queries right away

I did not rent an apartment from this agent.

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Conrad ****

review date 12/01/2012 overall rating
Never responded to my inquiry.
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PHILIPPE ****

review date 10/03/2012 overall rating
it is hard to comment on someone just by what they did on line for now i,m not happy at all .i found lot broker talk more about what they did and are little bit to arogant i need to work on their schedule not mine and when you call them all of the sum the apt is taken is courant practice in broker to attract them to theirs website for more apt with more money

I did not rent an apartment from this agent.

reviewer

Sarah ****

review date 09/26/2012 overall rating
John took in to consideration my requirements for an apartment and showed me multiple places that fit into my criteria. After selecting the apartment I wanted, he worked with me to ensure I had the strongest application. I was out of town during the application process, but he was great at keeping me up to date and communicating with me after hours.

I rented an apartment from this agent.

reviewer

Lesley ****

review date 09/18/2012 overall rating
Thank you John Crafton for helping us with our first NYC rental! Unlike other brokers we spoke with prior to calling you, from the very beginning of our relationship with you…we could tell the difference. You really listened, asked questions…And you cared about our wants and specific budget. Your work ethic is incredible and you were diligent to communicate frequently—insuring we understood all aspects of our rental process. We appreciate you educating us on the paperwork requirements upfront and because of that we beat out other applicants that weren't prepared —and we secured our ideal apartment on the 1st showing! Your professionalism, drive, and being available whenever we had questions released the emotions that are often associated with renting a NYC apartment.

We would recommend John Crafton to our family, friends, and anyone who needs help finding their new home. Thank you!

Lesley and Elise

I rented an apartment from this agent.

reviewer

Erica ****

review date 09/12/2012 overall rating
John was completely and utterly awesome! I was moving to NYC from DC for school and completely overwhelmed and intimidated by the NYC rental market. I reached out to John about searching for an apartment and within 30 minutes of my request, he called me and we hit the ground running. His attention the detail, his organization, his work ethic and his transparency are really his best attributes. I was always kept aware of what was going on with my deal, everything was super organized, he was transparent throughout the entire process, and he really strived to ensure that my roommates and I found the apartment we wanted at the price we wanted. Anyone who is moving to NYC and looking for a place, your best bet is to reach out to John, it will make your life a lot less stressful and he's such an awesome agent and person, I absolutely know you will not be disappointed.


I wholeheartedly, without reservation, recommend John Crafton as a 5 star agent. Do yourself a favor and reach out to him today!!

-Erica L.

I rented an apartment from this agent.

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Melissa ****

review date 09/10/2012 overall rating
Very quick response to my inquiry and gave me very helpful information.

I did not rent an apartment from this agent.

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Al ****

review date 08/23/2012 overall rating
John is hardworking and relentless. If you are moving to the city from out of state, he will give you a fair picture - from day one - of what the process of renting an apartment in the city is really like. He knows Harlem really well, and he got me into places that I did not see advertised here or anywhere else. I would definitely recommend him to others.

I rented an apartment from this agent.

reviewer

Ter ****

review date 08/02/2012 overall rating
I found the Naked Apartments site by Googling around. That search took me to a set of apartments and a particular one assigned to John. All I can say is "hallelujah"!

I called John up last Tuesday or Wednesday, told him what I was interested in, what my budget was, and ---for extra pressure---that I had to find a place in only ONE day. No problem. After introducing himself to me, sending some info about himself (e.g. his professional credentials), John set about finding me an apartment to rent. From the day that we spoke, until the time that I touched down on the ground about (five days later), he texted me with information on possible rentals, confirmed upcoming open houses that he was planning to check out over the weekend, and otherwise kept me abreast on what was (or was not) available by the time we physically met the following Monday.

Although, most of the previous Friday’s possibilities were already snapped up by that following Monday (the day of my early a.m. arrival), John didn’t let those facts hinder him from his mission and my goal. Within three hours of our face-to-face, I had seen four apartments in the neighborhood of my dreams, of the size (or larger) that I requested, and for the price that I was prepared to pay. Amazing!

Because the trip was already semi-stressful due to my need to fly in and out of town on the same day, as a non-New Yorker I was very pleased to see that John didn’t possess that stereotypical brashness that one might expect a native New Yorker with his impressive qualifications to have. Instead, he was pleasantly was warm, courteous, and professional. Moreover, he was ultra prepared. Because of his experience, foresight and effective communication with me (by text and phone), I was able to bring with me MORE than enough financial documents that I am sure I could have presented to any landlord in the city. In short, I was able to sign my lease, get my keys, take John to a light celebratory “dinner,” doze off at my boarding gate, and catch my flight home in less than ten hours after flying into LaGuardia!

I have never used a broker before but, in hindsight, it’s clear that I REALLY should have done so the few times that I have had to move over the years. I have lived in NY for years (and years, and years) and was simply relocating to the city after only a year’s absence. Nevertheless, even with my NY “experience,” it is so obvious that I would NOT have been able to find a place in only four hours of looking. (I don't even KNOW anyone who could have found a place for me in only four hours of looking). Paying for a broker’s help (and experience, expertise, access to market info, etc…) was an investment that was truly well worth the money. I’d do it again in a heartbeat. Using this route took a huge weight off of my shoulders.

I’d recommend this site (in general), and John (in particular). My only regret is that --- since I am so happy with my new place--- I don’t plan on seeing John again for a long, long time to come. He's awesome! Thanks, John!

I rented an apartment from this agent.

reviewer

Rachel ****

review date 07/15/2012 overall rating
John worked tirelessly to find us an apartment within our short time-frame. Our goal was to find a place in Manhattan for $1400/month or less and as close to the Met as possible in one weekend. He kept in constant contact and was researching places for us well past midnight! The time an apartment is on the market to when it is rented is lightning quick. John made sure to inform us of all the paperwork we would need beforehand and kept updating us on the apartments available as that rapidly changed. Due to all of this homework, we were prepared and got the apartment we wanted! If you want a broker that works tirelessly and diligently, then we highly recommend John Crafton. -Rachel and Saira

I rented an apartment from this agent.

John's Apartments

John has no active apartments right now.

John's Specialties

Manhattan

East Harlem, Hamilton Heights, Harlem, Morningside Heights

Queens

Long Island City
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