With over 20 years experience in the customer service industry, it’s no surprise Jay Ra is able to consistently deliver exceptional service to his clients through constant communication, guidance, accessibility, and confidentiality. He devotes his time and energy guiding his clients through the various challenges of buying and selling real estate. “I take pride in helping my clients buy and sell their most valuable asset – their home. It's my job to keep my clients well informed, streamline and expedite the process ensuring their experience is as comfortable and stress-free as possible.” Prior to joining Douglas Elliman, Jay founded, owned and operated a real estate investment company specializing in research and analysis of investment properties consisting of multi-families and apartment buildings. Jay has a degree in Retail Management and holds numerous certifications in the Information Technology field. This unique set of skills allows him to service his clients more effectively and efficiently utilizing the various technologies available in today’s real estate market. Jay has been a resident of NYC for more than 30 years having spent the first half of his life in Sunnyside, Queens and the latter in Riverdale, NY (west side of the Bronx for folks unbeknownst to the area). When he is not assisting his clients, he enjoys playing basketball, golf and tennis; rooting for the Knicks, Yankees and Giants as well as spending quality time with his family and close friends. With every client Jay works with, he is always striving to meet their needs and surpass their expectations. His integrity and commitment to his clients is a reflection of his success.