Eleni Moustakis

Real Estate License
Overall Rating: (16)
Brokerage: MOUSTAKIS ELENI
Eleni Moustakis Photo

The best comliment a client can offer me is a referral!

Renter Reviews of Eleni

reviewer

Phillip ****

review date 12/13/2014 overall rating
Eleni was very kind and drove me around Astoria on two separate days to look at apartments. She answers texts promptly, showed me great apartments that I seriously considered, and she wants to make sure that you are happy with your decision. Even though I didn't choose an apartment she showed us, I wanted to because of how nice she was.

I did not rent an apartment from this agent.

reviewer

Jeremiasz ****

review date 10/29/2014 overall rating
Eleni was a great agent to work with. We did not end up renting an apartment with her, however she worked hard to find us nice apartments that were within our price range.

Eleni was the only agent we worked with that went out of her way to show us new apartments so we didn't have to spend hours looking on various websites.

I did not rent an apartment from this agent.

reviewer

Nicole ****

review date 10/14/2014 overall rating
Although I didn't rent an apartment from Eleni due to reasons beyond her control, she was one of the best agents I've worked with. She was quick in response, only showed us quality places, and was knowledgable and professional. I would highly recommend her.

I did not rent an apartment from this agent.

reviewer

John ****

review date 10/13/2014 overall rating
I did not rent an apartment off of Eleni, but I really wish I got the opportunity to. Having worked with numerous brokers in the past, Eleni is the best agent I have ever worked with. She is one of the few people in the industry who are honest and fully dedicated to helping their clients find their dream home.

When I first contacted Eleni, I was in the process of changing jobs. Eleni was understanding and held the apartment I was applying to for almost a week, so I would have time to get all my paper work together. During this process, she was proactive in contacting me every step of the way, and always open to answering, and swiftly responding to my questions.On some instances, she would even drive to my apartment to pick up application documents and fees, a level of customer service, I never experienced! The management company in which I was applying to based my application on the salary of the job I was leaving, and did not approve me request.

Eleni was very prompt in contacting the night I was rejected and immediately scheduled another showing for me before work the next morning. I fell in love with the apartment she showed me, but after applying, the management company took it off the market to accommodate an existing tenant. Eleni then spent the following Saturday with me trying to find me other units, all of which in my price range.


I found a great apartment through another site, but I am really disappointed it was not through Eleni, as I never had an agent work so hard for me before. I really wanted to make Eleni my "exclusive agent", and likely would have, if I was a bit further removed from my move out date.

If you are looking for an apartment in Astoria/ Jackson Heights, I highly recommend Eleni. She is honest, caring, and hardworking. If more brokers were like Eleni, the New York moving experience would be much more enjoyable.

I did not rent an apartment from this agent.

reviewer

Dan ****

review date 09/22/2014 overall rating
My fiance and I reached out to a few brokers when looking for our Astoria apartment. Eleni responded very quickly, and her knowledge of the area is superb. She showed us beautiful apartments that were in and below our price range. We told her exactly what we were looking for and she found us a number of great listings that matched our needs. We rented our apartment through her and it was a great process. I highly recommend Eleni as an agent!

I rented an apartment from this agent.

reviewer

Abby ****

review date 07/10/2014 overall rating
Eleni was great to work with. She responded quickly to my boyfriend and my initial inquiry and agreed to show us a couple of places. She showed us an apartment on a Monday. Then we went and saw some other places in Manhattan during the week, but came back to Eleni and Astoria on that Saturday decided we wanted the place she had showed us. She worked tirelessly to get our paperwork in order late in the day on Saturday and we got approved for the apartment the next day. She was quick and easy to work with and very accommodating. She even got the price down $100 for us to make it in our price range. Eleni also lives in our building so is our landlord as well as our broker. Highly recommend Eleni, she gets things done!

I rented an apartment from this agent.

reviewer

Stephen ****

review date 07/07/2014 overall rating
Eleni was really quite wonderful. She responded to my initial call promptly, showed me the apartment, was informative and kind the entire time, and answered all of my questions thoroughly. I had a great experience with her. Indeed, I only waited a few days between putting in my offer and signing the lease; a nearly perfect experience. Great broker!

I rented an apartment from this agent.

Eleni Moustakis Responded:
Thank you Stephen.
I am glad it all worked out so well for you.
Good luck in your 1st NY apartment.
Eleni
reviewer

Barbara ****

review date 06/23/2014 overall rating
Eleni and her associate Steven were extremely helpful in helping my boyfriend and I find our apartment in Astoria at an incredible price. They were very accommodating with showing us several apartments in the building complex at a time that was convenient for us, and were very knowledgeable about the property and management. Because they were the first apartments we saw in the area we wanted to look around more, but the other places we saw had less space for a higher price with pushy agents. Eleni never pressured us into applying. When we did decide to apply she was very supportive, answering all our questions and coaching us through the process. She was very sympathetic to the fact that we are just starting out, and secured the best deals possible for us. Eleni made the process easy and exciting. We feel very lucky to have found such an amazing apartment through a wonderful agent.

I rented an apartment from this agent.

Eleni Moustakis Responded:
Barbara, It was a pleasure working with you and Nick.
You waited a couple of weeks before deciding, just to come back and get an incredible deal!
I am glad both me and Steve were able to make your first apartment, such a positive experience.

Wishing you many great memories in your new apartment.

Eleni M
reviewer

Justin ****

review date 06/12/2014 overall rating
Eleni's apartments were among the better ones we saw in Astoria. My girlfriend and I really liked one in particular, which was being rented at 1,900 - a little more than we liked, but understandable as the neighborhood seems to be booming. The night before we had planned to sign the lease, we saw an ad for the same apartment, offered by a different broker for 1,750. My girlfriend and I discussed it and decided not to rent from the other broker, but to alert Eleni, who we had begun to trust, to see if the landlord had adjusted the price.

Eleni said she'd get back to us. She then called us into her office for a meeting (involving some travel for us), and told us a long and thrilling story - that she had absolutely discussed it with the landlord, worked hard on our behalf, but the price was absolutely still 1900 - if we attempted to rent for anything less, we would stand the risk of getting thrown out of his office. She proceeded to badmouth the other broker's business practices.

She told us since our paperwork looked great, we might be able to get 1800 if we met with the landlord the following morning before work and agreed to move in earlier than we had planned. Not ideal, but for a $100 rent reduction (that's a $1200 vacation at the end of the year!), we were more than willing to do as she asked.

We meet Eleni and arrive bright and early at 8:00 AM to sign the lease, hopefully for the "reduced" rate of 1800. The landlord promptly informs us that the apartment rented three days ago for 1750.

I did not rent an apartment from this agent.

Eleni Moustakis Responded:
Justin, I totally understand how you felt, and I do apologize for any upset. It was not a long thrilling story; I contacted the owner the day before, and he said to bring in the application in the morning. I did not bad mouth anyone; other than say their unethical practices had caused the owner to ask them to leave his office numerous times, not that the owner would throw you out of his office. I always work ethically. I was surprised to find out that the landlord had acted unethically.
reviewer

Lisa ****

review date 05/19/2014 overall rating
I feel in love with one of the apartment's Eleni showed me.She never pressured me into renting from her but I knew I was getting a great deal so I decided to go with her.

I rented an apartment from this agent.

Eleni Moustakis Responded:
Lisa,

It was great working with you.
I am glad the second time around, the apartment was a better deal.
Thank you for choosing to work with me.

Eleni M
reviewer

Michelle ****

review date 03/19/2014 overall rating
Eleni is your go to broker for Queens!! She has been doing this for over 30 years (doesn't look like it!), and is nothing but trustworthy. She goes above and beyond to make sure that the apartment searching process goes smoothly. She found me a great apartment that I just moved into, and I felt like the move in process wouldn't be complete without giving her a rave review. Thanks Eleni!!

I rented an apartment from this agent.

Eleni Moustakis Responded:
Thank you Michelle for your trust in me.

Yes, I have been in the business for 14 years, in Astoria for 30 years.
And, yes, you did get a great 1 bedroom at an unbeatable price in the very popular, 30th Avenue area.

Enjoy your new apartment!

Eleni M
reviewer

Matt ****

review date 03/08/2014 overall rating
Eleni was very courteous, respectful and did not pressure me in any way. She didn't attempt to show me any places outside of my price range. She helped me find my dream apartment and I really couldn't be happier. I would definitely recommend Eleni to anyone looking for a great place. She knows Queens particularly well. Not only did she help me get the place I wanted she was honest and up front about all payments and fees involved with the rental. Thanks Eleni!

I rented an apartment from this agent.

Eleni Moustakis Responded:
Hi Matt,

Thank you for taking the time write a review.
It was a pleasure working with you.
The best part of our job is when we see our customer light up the moment they find the right apartment.

Enjoy your new apartment.
I hope to assist you on your next rental or purchase.

Eleni M
reviewer

Greg ****

review date 02/08/2014 overall rating
Eleni was a welcome change to our previous broker experiences. She found us a great apartment and guided us thru the application process. She responded back quickly to answer any of our questions and was very easy to deal with . The apartment was available, we were approved quickly, and had keys by the end of the week. I would highly recommend working with her. Let the moving begin!

I rented an apartment from this agent.

Eleni Moustakis Responded:
Greg,

It was a pleasure working with you.
You definitely came in at the right time, and did get the best apartment at the best price.
I am sure it is a place you will call home for a while. With your great taste and style, I am sure your apartment looks spectacular.

Looking forward to serving you again in the future.

Eleni M
reviewer

Danielle ****

review date 02/06/2014 overall rating
Eleni took very good care of me for my first ever apartment. It was a bit of a stressful experience as I had been jerked around by several other agents, but she is prompt, professional and very honest. I didn't feel pressured at all to get my current place and the building management company she works with is top notch. I've already referred her to a friend and will send anyone I know who is looking for an apartment in Queens right to Eleni. She is fantastic!

I rented an apartment from this agent.

Eleni Moustakis Responded:
Danielle,

Thank you for giving me the chance to take care of you.
You certainly did get the best deal on your first apartment in Jackson Heights.
I am sure this will be a place for you to call home for a while.

I welcome the opportunity to serve you again.

Eleni M
reviewer

Eric ****

review date 01/13/2014 overall rating
Eleni was the first broker in Jackson Heights to show me a decent rental. She is patient,personable and is always available for questions or clarifications. I would definitely recommend her to a friend or colleague.
*Updated Review*
After a second thought, I changed my rating for Eleni to a five? Why? Even after moving into the apartment I rented through her, Eleni continues to follow up with me to ensure that I am satisfied in my new place. That level of personalized service is truly rare.

I rented an apartment from this agent.

Eleni Moustakis Responded:
Eric,

Thank you for giving me the opportunity to find a good match for you, and for updating your review.
I am sure you're enjoying your new apartment.
Hoping to assist you again in the future.

Eleni



reviewer

Andrew ****

review date 10/22/2013 overall rating
Eleni has been the best broker out of the dozen we've worked with in the past month. She is professional, courteous, and respectful. She showed us so many apartments and never once did she pressure us into anything and listened to what we wanted. She is very responsive, even late into the evenings. We really appreciated her after working with many other brokers. Thank you, Eleni.

I did not rent an apartment from this agent.

Eleni Moustakis Responded:
Thank you for your feedback Andrew. It was a pleasure working with you and Samantha.
I am glad you found a great apartment.
Hoping to assist you in buying in the near future.

All the best .

Eleni M

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Eleni's Apartments

Eleni's Specialties

Manhattan

East Village, SoHo, Sutton Place, Upper East Side, West Village

Queens

Astoria, Corona, Ditmars Steinway, Flushing, Forest Hills, Jackson Heights, Long Island City, Rego Park, Sunnyside, Woodside
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