Carmela Vlacich

Carmela and Her assistant were very helpful. They listened to what I was actually looking for and more importantly NOT looking for and showed me a variety of places that were in great condition.
I would definitely recommend her for someone who is serious and looking for a nice place to live.

From my experience thus far, Carmela has been unprofessional and unhelpful.

When Carmela responded to my initial phone call, we set up an appointment to review the apartment, and then 10 minutes later I was called saying that the apartment wasn't available for viewing until the following week and said they would call me. In the mean time, I was asked about my interest in other apartments over the price of the apartment of interest. Since then, I received no calls and called Carmela every day consistently throughout the week, leaving messages. No one ever returned my call. The second and only time my call was answered, I was given the run around and again told the apartment was not yet available for viewing and told me when it would be. I called the day I was told and days after, and received no response. Part of me wonders if this apartment truly was available for rent, or if it was in fact a ploy to reel people in. If this is the case, I think this is unfair and a waste of people's time and energy.

Overall, I think communication and honesty are important and I do not feel I got either from this broker.

Read reviews before dealing with this broker! People have taken time to write bad ones for a reason. She's dodgy and beyond unprofessional. I emailed with her all week to view an apartment, made an appointment to view said apartment, double confirmed the appointment time. She booked 3 other appointments at the same time and really the whole process was a mess. They didn't even have the apartment that I made an appointment to view, they only posted it to bring people in. Waist of time!

Bait and switch- which a lot of broker are doing- shows pictures of a great deal - beautiful apartment that's cheap - duh so they can just switch it to a crap apartment for more than you wanted to spend!
After her suggestions for other apartments I did not waste my time continuing the dialog.

Carmela responded quickly and personally to my inquiry.

Never responded to my inquiry.

Never actually met Carmela but rather her assistant Eleni who was very professional and pleasant.

Eleni was great to work with, very easy to talk to and on top of communication. I would definitely recommend working with her.

Docked a point because I never got to meet Carmela.

Never responded to my inquiry.

Eleni, who works with Carmela, met me and was fantastic. Highly professional.

I guess this rating is more for her assistant Eleni than for Carmela since i've never met her, but Eleni is an exceptional broker. She was knowledgeable with all the listings and genuine with her responses. She never sounded too "sales person" or tried to sell me on the first place I saw, unlike my experience with other brokers. We are still in the process of finding a place but I trust her in finding the right place for us. If Eleni is this good, I can only imagine Carmela is on top of her game.

Never responded to my inquiry.